[FAQ] Sims 4 Buy a Bundle: Windows and macOS
Overview
Updated Nov 18, 2025
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For those playing Sims 4 in Windows or macOS, EA allows players to customize and buy a bundle of DLC at a discount ov...
Forum Discussion
i bought a bundle the other week but i was looking how to refund it? or replace the packs for alternative ones? i cant figure out how to do this
@Mogisk00l Sims 4 packs, including bundles, are generally not eligible for refunds. The only exceptions I know of are when someone running the Legacy Edition unknowingly buys a pack that doesn't run in the LE, and when someone accidentally makes a duplicate purchase. (I don't think exchanges are even possible.) If one of these applies to you, please contact EA customer support and explain the situation.
https://help.ea.com/en/contact-us/
Otherwise, there's nothing you can do here.
