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jadecapybara's avatar
jadecapybara
6 years ago
Solved

[FAQ] Why don't my expansion packs transfer between platforms?

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.58.69.1010 What ex...
gameplay issue
  • crinrict's avatar
    crinrict
    6 years ago

    @jadecapybara Moving this to game info.

    That is normal. You can't mix version.

    Packs you only have on Playstation will not be available for PC.

    I assume you still have them on your Playstation ?

    EDIT:

    Only platform cross over that works is Mac to PC and PC to Mac.

Missie_Kate's avatar
Missie_Kate
Seasoned Hotshot
2 years ago

@islaaaa11 You're very welcome! ❤

I hope there is some resolution to this issue some day, I would've been so disappointed if when I bought some packs on one device, I couldn't play them on another. It's the same to me IMO. Console or PC you've paid money for the packs. I believe you should have access to them after paying for them, whether on a Mac, PC or console. ✿

  

JonaO703's avatar
JonaO703
Hero
2 years ago

@islaaaa11   Hi!  I play on PC and totally agree with you and @Mrs_K_Desormeaux that it's a travesty to have to buy the content again.  I believe that part of the problem is the licensing between the PC/Mac version and the console version.  Then there's probably also an issue of the formatting.  I imagine there's a difference in the code that governs how the game runs on console vs. desktop / laptop.  Unfortunately, I don't foresee TS4 being made available for cross-platform.  Perhaps the next generation (TS5?) will be different since they've been talking about being able to play / build / share with friends using mobile devices.  Perhaps they'll find a way to make that version cross-platform as well?  I'm not terribly optimistic about that but I guess time will tell.

  • Missie_Kate's avatar
    Missie_Kate
    Seasoned Hotshot
    2 years ago

    @JonaO703 Yes, you're right about it probably being a licensing issue. 

    Still yet again 40 USD or 34.99 GBP is expensive for a add-on, there's full games out there for that price. I can't help feeling that loyalty isn't being rewarded for PC or console players, they gave the customers that purchased TS4 before it went free to play; a free kit. Desert Luxe was the name, right? I mean they're going in the right direction with that, but I honestly think at this point, one free expansion (a stuff pack maybe) for those of us who've spent more than $100 on TS4 should've been the right choice, and would've impressed most players. I haven't used that kit at all. It was very disappointing, and gave me a idea of the content of kits, meaning I don't think I'll be buying any of them. And the price of around $5 is ridiculous for the content. IMO that particular kit should have been free in the first place. It was something for free at least, but seriously is lackluster.

    I have to agree that I'm also not optimistic about TS5 either. I imagine it'll be as basic to start with as TS4, and then a myriad of expensive expansions will be released. I hope though that I'm  pleasantly surprised, and it's completely different. Hopefully the expansions will be full, maybe more expensive, but filled with content. Without contentless kits and small packs being released what feels like every week, but bigger packs being released around twice a year. I know I'm not the first to say this, most sims players would like that to be the case with TS5. and would've liked it to have been the case with TS4.   (✿.❛ ᴗ ❛.)ノ

    • simsplayer818's avatar
      simsplayer818
      Hero
      2 years ago

      I can kind of understand the difference for PC to console because of the format but the PS/Xbox situation really bothers me. I've had so many people switch consoles and then ask about their Sims packs and I've given them the "brace yourself for bad news face". They've been so gutted as I've explained they've lost it all unless they switch back at some point.

      Then there's the person buying them a new console for Xmas or something and considering a different one. I spent weeks trying to explain it to the mother of a PS player who was insistent she wanted to get her daughter an Xbox. She couldn't get it that a kind gift would actually be really bad news as her daughter had so many Sims packs. In the end, because she bought the Xbox against my advice we had a frantic scramble in the sales and all pooled together to try and remember what packs she had so we could buy them and install them for Xmas day. So we could say ta daaaa, you've got a new console and some of your packs back!🎁😢

      • JonaO703's avatar
        JonaO703
        Hero
        2 years ago

        I totally understand.  When I started playing, I knew I would be playing on PC because I wanted to be able to use mods, but I decided to get TS4 for my PS4 a few weeks ago since they made it available for free.  I figured it was a good opportunity to try it out and have some frame of reference to help with console players' questions here.  I also ended up buying a bundle with Island Living (and a couple other packs I can't remember now lol).  However, I did feel sort of weird about it since I already have them all on PC.  I doubt I will buy any more packs for the PS4 (except for maybe Realm of Magic :-). 

        Really, I think it all boils down to EA, Sony and Microsoft all getting their share.  It would likely be a big cut to their profits to enable cross-platform access.  I wonder if EA would ever consider at least offering a discount to their customers who want to play content they already own on a different platform.  It would probably go a long way toward improving customer satisfaction and building loyalty.

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