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Rjmontez's avatar
Rjmontez
Seasoned Rookie
1 day ago

For Rent EP15

BugFor Rent Pack (EP15) causing get_plex_tile_count SystemError —lots invisible across ALL worlds and saves

I have been experiencing a critical bug caused by the For Rent pack (EP15) since early April 2026. The bug affects every save including brand new games.

What's happening:

• All lots across every world appear invisible or blank/flat from the world map

• Game gets stuck on loading screen

• Every single session generates a SystemError: get_plex_tile_count returned NULL without setting an error from business_service.py and rental_unit_manager.py

• BetterExceptions confirms 0% mod involvement — no broken mods, no invalid CC

• Happens in brand new saves with zero mods installed

• Game version: 1.123.66.1030

What I have tried:

• Clearing all cache files repeatedly

• Repairing the game through the EA app

• Removing all mods and CC

• Editing the save file directly to remove corrupted RentalUnitManager entries

• Restoring older save backups

• Starting brand new saves

Nothing fixes it permanently. The only workaround is disabling EP15 entirely using -disablepacks:EP15. This is an EA bug that has been reported since 2023 and still has not been fixed. Please escalate this.

 

corrupted save

2 Replies

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    21 hours ago

    Rjmontez​  Please provide the full lastexception, not just the BE interpretation.  In case you don't already know, the LEs are in Documents > Electronic Arts > The Sims 4.  It would be best to remove the entire Mods folder, generate a new LE, and provide that; you don't need to save your progress.

    You can open the file with Notepad, copy its text, and paste it into a reply here.

  • Rjmontez's avatar
    Rjmontez
    Seasoned Rookie
    11 hours ago

    puzzlezaddict​ Hey there! thanks for the reply here it is

    <?xml version="1.0" ?><root>

    <BetterExceptions><BEversion>v3.15</BEversion><WasBlank>False</WasBlank><TuningLoadFinished>True</TuningLoadFinished><BadObjectCC>False</BadObjectCC><Advice>Not available. More info may be in BE Report.</Advice></BetterExceptions><report><version>2</version><sessionid>152d735dda4fcb6a69ee8809</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2026-04-26 17:51:20</createtime><buildsignature>Local.Unknown.Unknown.1.123.66.1030-1.200.000.704.Release</buildsignature><categoryid>enum.py:181</categoryid><desyncid>152d735dda4fcb6a69ee8809</desyncid><systemconfig/><screenshot/><desyncdata>[manus] drama_schedule_service failed to handle on_all_households_and_sim_infos_loaded due to exception (KeyError: "&lt;enum &lt;class 'int'&gt;: DramaNodeScoringBucket&gt; does not have value 3649133678")&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 130, in wrapped&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 126, in finally_wrap&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 383, in c_api_client_connect&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\masked\v185h\injector.py", line 26, in _wrapped_function&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\masked\v185h\zone_spin.py", line 100, in _turbolib_on_late_zone_load&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 612, in do_zone_spin_up&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1858, in update&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 315, in on_enter&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 454, in on_all_households_and_sim_infos_loaded&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\drama_scheduler\drama_scheduler.py", line 722, in on_all_households_and_sim_infos_loaded&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\drama_scheduler\drama_scheduler.py", line 722, in &lt;setcomp&gt;&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\enum.py", line 47, in __call__&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\enum.py", line 181, in _get_unknown_value&#13;&#10;KeyError: "&lt;enum &lt;class 'int'&gt;: DramaNodeScoringBucket&gt; does not have value 3649133678"rtim=0&#13;&#10;Client Session Time: 40.43&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,690,2,6204&#13; &#10;Modded: True&#13; &#10;SystemInfo: Windows 11 10.0.26200 GPU: NVIDIA GeForce RTX 4060 Laptop GPU nvldumdx.dll 32.0.15.9597, GUID: D7B71E3E-6BA0-11CF-6751-9D1C0EC2ED35&#13; &#10;</desyncdata></report>

    <report><version>2</version><sessionid>152d735dda4fcb6a69ee8809</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2026-04-26 17:51:20</createtime><buildsignature>Local.Unknown.Unknown.1.123.66.1030-1.200.000.704.Release</buildsignature><categoryid>build_buy.py:853</categoryid><desyncid>152d735dda4fcb6a69ee8809</desyncid><systemconfig/><screenshot/><desyncdata>[manus] business_service failed to handle on_all_households_and_sim_infos_loaded due to exception (SystemError: &lt;built-in function get_plex_tile_count&gt; returned NULL without setting an error)&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 130, in wrapped&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 126, in finally_wrap&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 383, in c_api_client_connect&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\masked\v185h\injector.py", line 26, in _wrapped_function&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\masked\v185h\zone_spin.py", line 100, in _turbolib_on_late_zone_load&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 612, in do_zone_spin_up&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1858, in update&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 316, in on_enter&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\game_services.py", line 38, in on_all_households_and_sim_infos_loaded&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 454, in on_all_households_and_sim_infos_loaded&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\business\business_service.py", line 857, in on_all_households_and_sim_infos_loaded&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\business\business_tracker.py", line 300, in on_all_households_and_sim_infos_loaded&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\business\business_manager.py", line 1455, in close_business&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\multi_unit\rental_unit_manager.py", line 841, in _close_business&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\multi_unit\rental_unit_manager.py", line 708, in calculate_max_rent&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\multi_unit\rental_unit_manager.py", line 698, in set_latest_tile_count&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\build_buy.py", line 853, in get_plex_tile_count&#13;&#10;SystemError: &lt;built-in function get_plex_tile_count&gt; returned NULL without setting an errorrtim=0&#13;&#10;Client Session Time: 40.43&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,690,2,6204&#13; &#10;Modded: True&#13; &#10;SystemInfo: Windows 11 10.0.26200 GPU: NVIDIA GeForce RTX 4060 Laptop GPU nvldumdx.dll 32.0.15.9597, GUID: D7B71E3E-6BA0-11CF-6751-9D1C0EC2ED35&#13; &#10;</desyncdata></report>

    </root>

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