Forum Discussion
JonaO703
3 years agoHero
@QFirefrorefiddle Okay. Thanks for the info. I wonder if you could try a "factory reset". Please follow the instructions for this at this link.
https://sims4.crinrict.com/eng/2014/09/resetting-the-game-to-factory-settings-without-reinstalling/
These instructions were created by AHQ Hero crinrict. Basically, it walks you through creating a backup of your user folder and forcing the game to generate a new one. This will allow you to preserve all your saves, tray files, mods and such, and then test the game with the default settings. If this works, then there are also instructions for moving your important files into the new TS4 folder.
3 years ago
@JonaO703 Oooh great, thank you so much!