Forum Discussion

New Novice

22 hours ago

Solved

Gallery content gone

I bought a new laptop and after downloading and transferring all my save files and mods onto the new laptop I noticed that all of my gallery content was gone. Only the default Sims and lots were there. My account info is still there and the Sims I've uploaded to the gallery are there, but none of the things I've saved. Is this normal or is something wrong?

the gallery

cheese_froggie
2 hours ago
I was able to get all my things back by going onto my old laptop, uploading my Sims onto my gallery, and saving them to my library on my new laptop.

3 Replies

cheese_froggie
New Novice
2 hours ago
I was able to get all my things back by going onto my old laptop, uploading my Sims onto my gallery, and saving them to my library on my new laptop.
CGrant56
Hero+
12 hours ago
cheese_froggie I think you are talking about the things you had stored in your Library. So, when you transferred your saves and mods, did you transfer the Tray folder? That is where your Library files are stored. If you didn't, you need to go back and transfer the Tray folder over to your new computer.

Hope this helps.
RaveDevine
Seasoned Rookie
22 hours ago
Sorting was added to the Library recently, and the default setting sorts by popularity instead of newest. It deposited all the content I'd made into the bottom of my Library and nearly gave me a heart attack thinking it was gone. If it's anything like my situation was, changing the sorting option should fix it.