Forum Discussion

staraitana's avatar
staraitana
Rising Rookie
8 days ago

Households won't load after May 12th update

After the update, I can’t load into any of my households. The game and CAS open fine, but when I try to enter a household, it takes a while, the music glitches, the screen freezes, and then it crashes.

I’ve tried to find the problematic mod, updated the ones that needed it, and even tested with no mods at all, but had no luck. It worked fine on a new save, but with my two older saves, I can’t open any households at all.

4 Replies

  • lyricalsimmer10's avatar
    lyricalsimmer10
    Seasoned Newcomer
    8 days ago

    I’m experiencing the same issue 🫠. I don’t play with tool mods or any UI cheat mods. I made sure the ones I did use were updated and even did 50/50 with no luck. 

  • staraitana's avatar
    staraitana
    Rising Rookie
    8 days ago

    Wow! Not sure if Infants are the cause. 

  • staraitana​ lyricalsimmer10​  Do you still need help?  If so, please open Documents > Electronic Arts > The Sims 4 and delete any lastexception files you see.  Try again to load this save, and if and when it doesn't work, look for a new LE.  If you find one, open it (Notepad is fine), copy its text, and paste it into a reply here.

    staraitana​ Please continue to test with your Mods folder removed.

  • staraitana's avatar
    staraitana
    Rising Rookie
    10 hours ago

    Just tried it now and it works! Before the hotfix I was using a mod to help load into my households, I did remove the mod and deleted  lastexception files Just in case.

    Thanks!