Gallery not working "No results"
Hello, My problem is that I can no longer use the gallery for some unknown reason. SETUP Game: Sims 4 System: PC - Windows 10 (64-bit) Platform: EA Mods/CC: No Problem frequency: 100% (on each...
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Hi @Thelmas . The Gallery is definitely still functioning. Could you do a new test for me? Drag the Sims 4 folder to the desktop, start the game, start a new save, and screenshot the Gallery as it first comes up and then search results.
Hello,
First of all, I want to thank you for your response and your time.
So I tried the new test you asked for. I moved the Sims 4 file to the desktop and restart the game.
I really thought it was going to work because I got a new message from the gallery asking me to accept the terms of use (which I did) :
(Sorry still in french)
But once I enter the gallery, exactly the same problem occurs: it loads for a very long time then it shows me that there are no results :I therefore see that the problem does not come from my Sims 4 file and that probably no file in my saves is corrupt given that even if I remove them the gallery still does not work...
If only I could at least understand where the problem was coming from...
Thanks again for your time,I'd suggest, then, one more Game Report before you move any of that folder content back. If that doesn't help, are you on a PC or a Mac? I can move you for techincal support.
Hello,
How do I do a Game Report?
Otherwise I'm on PC!
Thank you
