Forum Discussion

3 years ago

Solved

Gallery shows unused pack

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Rarely (0% - 9%)
What is your current game version number? 1.93.146.1020
What expansions, game packs, and stuff packs do you have installed? Get to Work, Cottage Living, Island Living, Seasons, Cats and Dogs, Realm of Magic, Vampires, Movie Hangout, Holiday Celebration
Steps: How can we find the bug ourselves? I'm keeping the families in question in My Library (didn't share it on the public Gallery) until the bug resolves. I don't know if you have access to our libraries, in case you do, they are called "Derry Girls (Adults)" and Stranger Things 2"
What happens when the bug occurs? After saving my families to My Library, the packs used section shows the unused pack Get to Work.
What do you expect to see? I expect to see the proper packs showing on the preview. If any specific item is used, I expect to see it under Show Used Items.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure

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Hello. I have two families created at different times. I use only the base game + free Holiday pack. After I save them in My Library, I check if they look proper. But both of their previews show the Get to Work + Holiday packs being used. I own the Get to Work pack, but I didn't use it while creating those two families. I've checked several times from "Show Used Items" to see if I accidentally used an item from GTW, but it shows nothing. It is also odd that it only happens with the GTW pack sign. I know there is a topic called "Gallery showing wrong packs used", but I can't find a solution to my problem there.

Any idea why it happens and how to solve it?

Have a great Simming time!

gameplay issue

crinrict
3 years ago
@simsilarity you most likely used a swatch that came with the pack, these don't show.

Try to narrow down which Sim it is that causes it and then check outfit per outfit.

6 Replies

crinrict
Hero+
3 years ago
@simsilarity you most likely used a swatch that came with the pack, these don't show.

Try to narrow down which Sim it is that causes it and then check outfit per outfit.
simsilarity
3 years ago
@crinrict Hi! Swatch as in color shade? Do packs come with new colors to an *already existing base game* outfit?
crinrict
Hero+
3 years ago
@simsilarity yes, exactly. Like of you change to a different available color/pattern and yes, there are packs that just add new ones to an existing asset.
simsilarity
3 years ago
That was the problem, as you suggested! Thanks a lot!
Troublemaker is one of the sneakers for both female and male categories. I attached a screenshot of it.
*
For those who are reading this, keep in mind that:
-The original green color is OK. I didn't try the others individually, but some other colors created the same problem. I just changed to other sneakers.
-To find the problem item: First, I reduced the Sims from the family to one, and I saved them one by one until I found the Sim that showed the Get to Work sign on the Gallery. Then, I dealt with the swatches.
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Should I report it as a bug? Because when I click "Show Used Items" to see which item is used from the Get to Work pack, it doesn't show the sneakers. I know the item belongs to the base pack, but it should still show them due to the swatch issue.
Happy Simming!
crinrict
Hero+
3 years ago
@simsilarity No, this is not a bug.

Since it's only a swatch and not the object itself, it's not recognized by the game but it's still from another pack and the user will need the other pack for the shoes to be in the color you choose.

I think it's a good suggestion that they should find a way to show the sneakers although I think most people would still be confused saying that those are base game :D

So it's more feedback then a bug.
simsilarity
3 years ago
@crinrict Thanks for everything!