Gallery

Has anyone had any issues with saving to gallery? Spent over an hour making a friend in the sims, got it pretty exact, had to download a family of cats to get her real life cat. The household was too big, so saved her to the gallery, made sure I had done it, twice. Replaced family, deleted cats I didn't need, and went to add her back in, and she was gone! Whole hour gone... the cat family saved just fine...