Forum Discussion
puzzlezaddict
1 year agoHero+
chocoboy1996 These are both known issues:
https://answers.ea.com/t5/Bug-Reports/NEEDS-SAVES-Can-t-use-split-from-household-and-move/td-p/10005812
https://answers.ea.com/t5/Bug-Reports/OPEN-No-option-to-pay-bills/td-p/13899527
Feel free to use those master threads, and keep an eye on both for updates.