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ZimbabweBetty's avatar
ZimbabweBetty
Seasoned Newcomer
5 months ago

Game failed to load

Not sure what to do, got this error code (see attached photo) i have relaunched the game with no success. I really haven't had issues with sims over the years so I'm clueless what to do.

3 Replies

  • ZimbabweBetty 

    Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?

    Best is to delete the ones you have, then trigger the error and check if new ones are created.

    If that is the case, please copy/paste the content here. You can open the file with any text editor.


    Deleting the file won't fix your issue. Uploading the file is meant for troubleshooting.

  • ZimbabweBetty's avatar
    ZimbabweBetty
    Seasoned Newcomer
    5 months ago

    Sorry for the late reply. Here is the one it just created

    <?xml version="1.0" ?><root>
    <report><version>2</version><sessionid>2e27b00f2c6e2cca67baa201</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-02-22 23:21:04</createtime><buildsignature>Local.Unknown.Unknown.1.112.519.1020-1.300.000.199.Release</buildsignature><categoryid>resolver.py:1017</categoryid><desyncid>2e27b00f2c6e2cca67baa201</desyncid><systemconfig/><screenshot/><desyncdata>Exception raised while processing zone spin up sequence: Trying to use SingleSimResolver with unsupported participant: ParticipantType.TargetSim (ValueError: Trying to use SingleSimResolver with unsupported participant: ParticipantType.TargetSim)&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\interactions\utils\localization_tokens.py", line 1047, in &lt;genexpr&gt;&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\interactions\utils\localization_tokens.py", line 748, in _get_token&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\tunable_utils\tunable_object_generator.py", line 58, in get_objects&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\event_testing\resolver.py", line 1017, in get_participants&#13;&#10;ValueError: Trying to use SingleSimResolver with unsupported participant: ParticipantType.TargetSimrtim=0&#13;&#10;Client Session Time: 19.59&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,401,0,5914&#13; &#10;Modded: False&#13; &#10;SystemInfo: Windows 11 10.0.22631 GPU: NVIDIA GeForce RTX 3080  32.0.15.6094, GUID: 8EBD54D5-4DED-11ED-93AF-990DB88535D9&#13; &#10;</desyncdata></report>
    </root>