Since the last update i can‘t really build neither play in live mode without the game crashing randomly. Somtimes it crashes right after loading, sometimes it takes an hour. I tried it in new and old saves. I do play with mods but it also happens when i take them out. Is there a way to fix it?
i already did a factory reset without reinstalling and this is my dxdiag file
zoryavs Do you use some kind of cleaner app that's supposed to delete temp files? I ask because there are no Windows error reports in your dxdiag, which would be unusual even if you had just done a clean install of Windows. So either the dxdiag program couldn't read the error reports, or their data is being deleted.
At any rate, please look for this info another way. Click Windows key-R and enter perfmon /rel in the run box, and you'll see a chart with a list of errors and updates and a column for each day. Today is on the right.
Look for errors that mention Sims 4 or the EA App or that happened at exactly the time of a crash. (If you're not sure when the game crashed, you can trigger another one and look again.) If you find any, double-click the entries to see more details, then copy that info and paste it into a reply here. I'd like at least three, although you can just say they're all the same if they appear to be.
If you trigger another crash but don't see a new error, check back in an hour or so—the Reliability Monitor doesn't always update right away.
sorry i meant of the game and not windows, but i tried running it on dx9 instead of dx11 this morning and i havent had any crashes since(like 2 hours straight, never worked that long before) but i can replicate the error easily and still send the files if it helps to understand what happened
zoryavs I would definitely like to see the error you get in DX11 mode. Many custom content items had to be updated for DX11, so if you played without mods but didn't remove your cc, that could explain the issue. Aside from that, I'm curious about the error in general.
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