Are you just saving over the previous save every time or are saving using the "Save As" option? In your 1st pic I see just one save listed in the panel, but it looks like you cropped it so, I'm guess you do have other saves.
I've had something similar to what you describe before, several times actually. Right portrait, wrong household name and the Resume option landed you on the wrong lot. When that happens, it means something happened causing an error when you made the last save and may have corrupted it or caused it to abort the save process without giving you a visible error message, so the game couldn't/wouldn't load it and reverted to a previous version of the save. Everything you did between the saves is simply gone as if you never made any changes before the last save. Whenever that happens, it is a good idea to make a new save using "Save As" as soon as possible after you realize something happened before you play or attempt to save again so you can at least save what you have up to that point. You can then play on and see if it keeps happening and have something to fall back on if you need it. I recommend that you do a game repair and delete the localthumbcache file before you start the game the next time you play. At the least, delete the cache file as the portrait you see when you select the save to load is kept there and that will probably correct the portrait you see attached to the save in the Load panel so that at least will match the Household name.
Sometimes it will seem to self-correct, and you won't have any issues with saving or playing after a game restart and reload meaning it was a one-time thing that didn't damage the save. But other times it won't, meaning that the save has corrupted which will only get worse if you continue playing the save. One thing you should look for the next time you open the save is for any signs of triangle icons with an exclamation point in them on the lots. If you get an icon, which can be several different colors, each indicating some sort of issue, when you mouse over or select the lot as if you were going to open it, you might have more than a save issue as the icons are one of the indicators of corruption in most cases, Orange and Red being the worst. My advice is that you look at every lot in every world in the save to see if you find one or more. If you do find one, try to open the lot. If the lot won't load, or if the does load and you find the lot empty with the sims who live there standing in front of it, that is an almost certain sign that you have a corrupt lot. The sims living on that lot will mostly likely have been corrupted too. Tbh, at that point, you should try to save what you can to your Library and start a new save because it will only get worse, and you will lose everything.
Not what you wanted to hear, I know, and I admit it is worst case scenario. But when you start to have save problems like you've described, the odds go up that it can happen. The reason I ask about how you save is simply this. If you routinely use Save As rather than just Save, you create a brand new save each time rather than overwrite the old one. As each save can have up to 5 versions that you can use to recover, using Save As gives you more saves you can use to recover giving you more options to find an earlier version before the event that caused the corruption occurred. Hopefully, you just had a one-time glitch, and everything will go back to normal but if it continues to happen, you should probably consider starting over in a new save with what you can salvage from the old one.
Hope this helps.
@Saeiyna @cchant86 Ok, when a bug like you both are describing behaves the way you say it is behaving by not only affecting the save you are playing but also any backup saves you test with, that's an indication that you might have somehow corrupted something outside the save. It could be the game files or another file within your user folder. A repair or uninstall/reinstall of the game will fix issues with the game files. If you tried a repair and that did nothing, the next step would normally be to do a full uninstall/reinstall. Even though a repair will usually replace the files it finds that don't match the original file specs, it sometimes doesn't work. A second repair will sometimes fix it and sometimes won't. Then to ensure every game file is correct, an uninstall/reinstall is the way to go. But based on what you've said, I don't think that's your issue.
There is one other thing that can happen. If you look at your user folder (The Sims 4), there are other files there that can become corrupted over time and cause weird things to happen with your game. Neither a repair nor a uninstall/reinstall will fix those because they are in your user folder, rather than in the games actual program files. There is another way to fix any problems with those files though. That way is a user folder reset.
To reset your user folder, all you need to do is rename your current user folder or move it to your desktop or another place outside of the game path. Start the game and create a new game, go through with making and placing the mandatory sim on a lot, then save and quit. That will create a new user folder with all new support files that reside in the user folder.
Open the folders containing your old and new and copy your saves folder in the old folder to the new one. If you have mods, copy the mods folder, repeat and rinse for the screenshots folder if you want to save any game pics and the tray folder if you want to keep everything you had in your library, the Custom Music and Recorded Videos if you have anything you want to save in those and finally the ConfigOveride folder if you use any overrides. Once you have everything copied over from the old to the new, start the game again and test to see if you can save correctly again.
Hopefully this will work to allow you to save again. If it doesn't work though, the only other thing I know to recommend you to do is a full uninstall/reinstall via the EA App.
Hope this helps.
Something else I just noticed, the file size for the "corrupted" file (or the one that won't save) has ballooned up to 220,000k, whereas even my largest legacy save with multiple generations and many Sims is only 18,000k. Something really weird is going on with the bad save, and I'm still wondering if it's something to do with how Lovestruck downloads the Cupid's Corner Sims into the game, because that's the only thing I can think of that's different about what I've been doing in the "bad save" compared to other saves.
I'm going to keep playing around with the new save I made, avoiding Cupid's Corner, and see if the problem reappears. I also think I'll try going back into my Aug 29 save (the last time it worked before becoming corrupted), deleting all the Cupid's Corner Sims, and seeing if that changes file size and if it will let me save again normally.
