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LowkeyLoveLoki's avatar
LowkeyLoveLoki
Seasoned Newcomer
6 months ago
Solved

Game won't let me use hairstyles from a pack I own

I own quite a few packs, and I do have some CC installed, but not a lot. I tried putting a hairstyle on my sim from the Life and Death pack (which is one I do own) and every time I leave CAS or go on the sims lot it will remove the hairstyle and say that the item was removed as it was from a pack I do not own. 

I have tried restarting the game, multiple times. I made sure I had the Life and Death pack installed. I have restarted the EA app and even repaired the game using the EA app. I have also tried restarting my Macbook. I am unsure how to let my sim use this hairstyle from everything I tried. 

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  • LowkeyLoveLoki Please do a "vanilla" test to find out if a mod or CC is causing this:  Drag the Mods folder to the desktop and rename it, delete the file called localthumbcache, open the game to test, and exit without saving.

  • LowkeyLoveLoki's avatar
    LowkeyLoveLoki
    Seasoned Newcomer
    6 months ago

    luthienrisingThank you for your help. However, I just did everything you recommended, and it's still not working. I can use other hairstyles from the Life and Death pack, it just won't let me use the exact one I want to for some reason. 

  • luthienrising's avatar
    luthienrising
    Hero+
    6 months ago

    LowkeyLoveLoki Sounds like the issue isn't being caused by a mod, then. I'm going to move you to Gameplay Issues. Can you add more information? For example, does it work if you use a different Sim or a different Save?  (If for some reason I fail to get you moved over properly, you can make a new post there.)

  • LowkeyLoveLoki's avatar
    LowkeyLoveLoki
    Seasoned Newcomer
    6 months ago

    luthienrisingI just attempted to make a new save with a completely randomized sim and just added that hairstyle, and it took it off as soon as I hit that checkmark again, so it is not localized to that sim or that save. 

  • LowkeyLoveLoki's avatar
    LowkeyLoveLoki
    Seasoned Newcomer
    6 months ago

    luthienrisingI took a few SS with the randomized sim. The first one shows the hairstyle that won't work (even the fully black one next to it works, just not this one for whatever reason). The second shows what happens after I hit the checkmark. The third shows what happens when I click on the lot, and you can see it made my sim bald and showed the error message again.