Forum Discussion

EverybodysPalAl's avatar
2 years ago
Solved

Game Won't Load

Hi friends! Since I updated my game this afternoon, my Sims 4 will not load properly. I took out my Mod and Saves folders before updating and I tried loading the game to play with the update and it k...
  • puzzlezaddict's avatar
    2 years ago

    @EverybodysPalAl  As a test, please try playing in a clean user folder.  Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, if it launches, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.)  Don't add anything to the new folder yet; just let me know whether you can get far enough to start a new save and play in live mode for a bit.

    If that doesn't help, let me know whether your computer runs Windows or macOS.