You can just redownload it with the same account with Origin.
Of course!
Those are a little harder to find, but you can find them with these steps:
- Go to 'Game Library' in Origin
- Right click 'The Sims 4' and choose 'Game Details
A overlay moves in
- Have a look under the 'Extra Content' tab
There should all your Game Pack, Stuff packs and expansions packs show up.
No problem!
Make sure that you do not have any filters on in your library. If the game still does not show up, the most common issue is that you've been logged into the wrong account. Try logging in using different email addresses, or reset your password to all your addresses and see which ones get an answer.
If you still cannot find it, you need to contact an EA game advisor.
Go here to contact EA support: https://help.ea.com/en/contact-us/new/
Here are some tips on how to do it if it's complicated!
https://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/m-p/5650100
Good Luck!
This was really helpful, thanks, What about custom content? How do you access that on the new computer? Do I need to save to a memory stick and transfer across? Thanks
