How to get the npc maid to work

How to get the maid to work in the home

gameplay issue

xochiquetzl_xkvn
4 years ago
Yeah, what @JonaO703 said. Sadly, maids are kind of buggy, IMHO, although it's been a while since I had one so maybe they've gotten better?
Basically, in my experience they only clean up "a mess." So they would come in, sweep up my Crazy Cat Sim's pet hair piles on the floor, wash the dirty dishes on the counter, take out the trash, and say "Looks like I'm all done here! that'll be $X." If you lock the door and forget to unlock it to employees, they show up and charge you.
There's a bug report that maids are OBSESSED with cleaning the perfectly clean grill outside, sometimes to the exclusion of other cleaning. https://answers.ea.com/t5/Bug-Reports/OPEN-Maid-caught-in-a-loop-cleaning-grill-even-on-new-grill-Neat/m-p/10209362#M178484
And yes, as @JonaO703 pointed out, they apparently don't vacuum or dust. I can't test this, either, because I don't have it either, but that thread is linked above. (https://answers.ea.com/t5/Bug-Reports/OPEN-BDK-Maid-doesn-t-clean-dust/m-p/10226363#M178938)
(I used to have maids in every save, but I fired all of them after an issue where the maid decided he lived at my Sim's house now and refused to leave and just kind of chilled on the sofa eating all their leftovers, and there was no option to ask him to leave...)

4 Replies

JonaO703
Hero
4 years ago
@biggsr-71 Hi! To hire maid service, you would click on your sim's phone, click the "household" (looks like a house) icon, then click "Hire a service". I forget the actual option but one of them will say "Hire maid service" or something like that. You can choose between one time or recurring. After that, you should get a notification that your maid will be at your place at 10 am the next day.
biggsr-71
4 years ago
@JonaO703 Yeah I got that but when they get to the house they just come in clean the grill or do laundry and leave. They don't clean anything else, the bathroom, vacuum nothing that's the issues that I am having
JonaO703
Hero
4 years ago
@biggsr-71 Apologies. I misunderstood. The maid should clean everything. If there is a mess in the bathroom, like dirty showers / toilets or water puddles, they should clean it and I don't know why they wouldn't. I did find a couple really old posts that suggested to cancel the service and hire a new one. Maybe that will work for you?
As for vacuuming, there is an open bug report on that here. Perhaps you could click "me too" and add a comment if you want?
https://answers.ea.com/t5/Bug-Reports/OPEN-BDK-Maid-doesn-t-clean-dust/m-p/10226363/highlight/true#M178938
Edit: I just wanted to add that I can't test the dust / vacuum part because I don't own Bust the Dust and refuse to torture my sims with it. ;-)
Edit 2: The maid just came and even though I didn't see him clean the puddles in the bathrooms, they're gone. So, I'm left wondering if it might just be the BDK issue reported in the above link?
xochiquetzl_xkvn
Seasoned Ace
4 years ago
Yeah, what @JonaO703 said. Sadly, maids are kind of buggy, IMHO, although it's been a while since I had one so maybe they've gotten better?
Basically, in my experience they only clean up "a mess." So they would come in, sweep up my Crazy Cat Sim's pet hair piles on the floor, wash the dirty dishes on the counter, take out the trash, and say "Looks like I'm all done here! that'll be $X." If you lock the door and forget to unlock it to employees, they show up and charge you.
There's a bug report that maids are OBSESSED with cleaning the perfectly clean grill outside, sometimes to the exclusion of other cleaning. https://answers.ea.com/t5/Bug-Reports/OPEN-Maid-caught-in-a-loop-cleaning-grill-even-on-new-grill-Neat/m-p/10209362#M178484
And yes, as @JonaO703 pointed out, they apparently don't vacuum or dust. I can't test this, either, because I don't have it either, but that thread is linked above. (https://answers.ea.com/t5/Bug-Reports/OPEN-BDK-Maid-doesn-t-clean-dust/m-p/10226363#M178938)
(I used to have maids in every save, but I fired all of them after an issue where the maid decided he lived at my Sim's house now and refused to leave and just kind of chilled on the sofa eating all their leftovers, and there was no option to ask him to leave...)