How to report someone
I have found a custom content creator, who has all their content behind a paywall. SimGuruDrake has posted to the sims forums back in 2017 this: "Good morning folks! So I've been alerted to this ...
Forum Discussion
Thank you!
EA_Leeloo
EA Staff (Retired)
EA Staff (Retired)Hey there @Ashunerax,
Just checking in, are you still unable to create a case via help.ea.com?
If so, just to confirm that I got that right: you tried to submit a case on both Chrome and Microsoft Edge but were unable to on both browsers.
When you say "it refuses to go forward," what exactly happens? Are you getting an error message, an infinite loading screen, does the page freeze ...?
And you said you tried general troubleshooting steps already: clearing the browser cache, history, and cookies. Have you also tried submitting a case in incognito mode by any chance?
- Leeloo
- @EA_Leeloo Hey, my browser does not get through the "We're creating your case. Sit tight and stay on this page." screen.
Incognito mode did not change the issue.
I'll let the browser sit on this for the next few hrs but I very much doubt that'll change the result.- EA_Leeloo
Hi @Ashunerax,
Just checking in, any news on your issue, or is your case still not being created for you via the website?
If it's the latter, can you confirm if would you be able to request a callback or join a live chat at all, or if you are not even getting to that point?
Thanks,
- Leeloo
- @EA_Leeloo As I mentioned above, after filling all the information the webpage is stuck on "We're creating your case. Sit tight and stay on this page." stage and does not do anything after.
I am trying to use the report a website (or so a patreon page to precise) through this FAQ/Help page; https://help.ea.com/en/help/faq/how-to-report-cheat-hack-scam-websites-to-ea/
There is no case created on my page, only years old stuff.
I'm done with this at this point, it has been a week I've been fighting with this. And then you wonder why people do not want to even try to report anything on the Sims community outside the easy gallery reporting and even those are being abused.
