How to report someone
I have found a custom content creator, who has all their content behind a paywall. SimGuruDrake has posted to the sims forums back in 2017 this: "Good morning folks! So I've been alerted to this ...
Forum Discussion
EA_Leeloo
EA Staff (Retired)
EA Staff (Retired)Hi @Ashunerax,
Just checking in, any news on your issue, or is your case still not being created for you via the website?
If it's the latter, can you confirm if would you be able to request a callback or join a live chat at all, or if you are not even getting to that point?
Thanks,
- Leeloo
@EA_Leeloo As I mentioned above, after filling all the information the webpage is stuck on "We're creating your case. Sit tight and stay on this page." stage and does not do anything after.
I am trying to use the report a website (or so a patreon page to precise) through this FAQ/Help page; https://help.ea.com/en/help/faq/how-to-report-cheat-hack-scam-websites-to-ea/
There is no case created on my page, only years old stuff.
I'm done with this at this point, it has been a week I've been fighting with this. And then you wonder why people do not want to even try to report anything on the Sims community outside the easy gallery reporting and even those are being abused.
I am trying to use the report a website (or so a patreon page to precise) through this FAQ/Help page; https://help.ea.com/en/help/faq/how-to-report-cheat-hack-scam-websites-to-ea/
There is no case created on my page, only years old stuff.
I'm done with this at this point, it has been a week I've been fighting with this. And then you wonder why people do not want to even try to report anything on the Sims community outside the easy gallery reporting and even those are being abused.
I had this same issue some time ago when using the same website and form (to report a player, not website, but otherwise the same). I did what OP did, and also restarted my internet connection and computer. I managed to submit a report a couple of days later, but I don't know if anything I did was a factor in this.
- EA_Leeloo
Hey there @Ashunerax,
Thank you for getting back to me on this. I can totally understand that it's been really frustrating for you not to be able to create a case for quite some time.
Usually, if this kind of issue comes up, it can be resolved by trying a different browser or device, and basic troubleshooting as may have been the case for @DonroaAkashu.
If you decide you want to try again, I'd be happy to see if we can get to the bottom of this - just let me know!- Leeloo
