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jaroslavberan's avatar
jaroslavberan
5 years ago

I have a 64-bit Windows 10 Pro, but I must install Sims 4 Legacy Edition

Despite the fact my computer is running a 64-bit edition of Windows 10 Pro, Sims 4 won't play and I have to install a Sims 4 legacy edition. Isn't it a bug in your software, guys?
gameplay issue
jaroslavberan's avatar
jaroslavberan
5 years ago

Hi, here is my DxDiag.txt

I have a Lenovo IdeaPad G710 dual graphics card notebook - there is a Intel graphics card and NVidia GeForce graphics card. Intel is used for low demand tasks like office programs and GeForce is used for gaming.

Kind regards

jpkarlsen's avatar
jpkarlsen
Hero (Retired)
5 years ago

@jaroslavberan 

There is no reason you should not be able to run TS4 on medium settings. However your Nvidia driver is very old. You need to go to Nvidia.com to update it.

After updating check that Origin is set to run the game in 64 bit. Rightclick the game in Origin select Game properties and on the advanced tab make sure 64 bit is selected. Let me know how it goes.

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