I need a refund
I accidentally bought the sims 4 get to work pack 3 times because I thought that it didn't go through, and I couldn't see my orders because it simply wouldn't let me, and I really need a refund. I ha...
Forum Discussion
@redmess123 @kapraothecat and @tag516 This is likely the original issue:
For a refund, you'll need to contact EA customer support. Sims 4 DLC is not eligible for automatic refunds, but you also shouldn't have been able to buy the same item multiple times. So an EA support rep should be able to manually process the refund.
I would strongly recommend using live chat rather than email. If you don't see the option, try this link:
Make sure you're signed into an EA site (this one is fine) before clicking the link and that the location in the lower-right corner of the browser window is set to U.S. or U.K.
If the support page isn't loading, try using a different browser. I just checked the link using Firefox, and the live chat option popped up after a few seconds.
Thank you so much, it's helpfully for me.
