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I subscribed to the email, but it didn't give me the Grim Ghoulish Guitar
I subscribed to the email, but it didn't give me the Grim Ghoulish Guitar I have tried many times repeatedly But it still doesn't work I recorded the screen Please help me, everyone~~~~~~
It sounds like you may be logging into the EA app with a different EA account than the account you had redeemed the guitar on- please reach out to the live support team so they can look over your account details and verify that you're logging in correctly.
You can submit a help request to speak with live support by following these steps: https://help.ea.com/en/help/faq/using-ea-help/
