I wish Gamebreaking bugs got highest priority
Just got Home deco to try it out. I find out the main occupation is completely broken and there is no way to end the day. Their major announcement should just be "We are stopping all future expan...
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@The_Suit05 It would be nice if it worked that way, but I doubt the part of the team responsible for creating new content, design, etc are the same people who work on bug fixes. I'm not a developer or a programmer, but it seems to me from my limited knowledge of how this process works, stopping everyone else's job wouldn't solve our issues. That said, I'm sorry you are having a problem with the pack; did you create a post for it in the bug forum? That is the best way to get the team to take a look at it. 🙂
EA_Cade
The Sims Team
The Sims Team
@LadyAofPineapple wrote:
@The_Suit05 It would be nice if it worked that way, but I doubt the part of the team responsible for creating new content, design, etc are the same people who work on bug fixes. I'm not a developer or a programmer, but it seems to me from my limited knowledge of how this process works, stopping everyone else's job wouldn't solve our issues. That said, I'm sorry you are having a problem with the pack; did you create a post for it in the bug forum? That is the best way to get the team to take a look at it. 🙂
This. 100 times this.
If your car breaks down and the mechanic is already busy fixing another car, having all of the other employees at the dealership stop what they're doing isn't going to get your car fixed any faster, it's just going to make everyone else wait longer for everything else too. The Sims 4 is a massive franchise with a ton of content available for it both big and small from full on Expansion Packs to more niche offerings like our Kits. Unfortunately when you have such a complex system of interconnected DLCs it's extremely easy for something we add to the game tomorrow to somehow break a 9 year old system, or vice versa.
If we had it our way there wouldn't be a need for Bug Reports or game updates to fix issues, but until that day arrives we'll keep tracking, investigating, and ultimately fixing the issues as fast as we can. Unfortunately when it comes bugs, having to sift through nearly a decade worth of code to determine the cause is also extremely time consuming, which is why it sometimes takes much longer than we would like to resolve them.
don't get mad at me, but for me the comparison is a bit misleading. ea is a large company with many employees.
i understand that everyone has their own area and some things take time. but when i pay money for something i want it to work. i don't go to the store and buy something broken.yes it takes time but what about things that have been around for a long time? dine out for example i can't make sense of the gameplay. i'm almost 42 and love this game, i try to approach it with common sense and some things don't make sense to me. for example, when so much content comes out - which i'm personally very happy about - it's clear that it always takes longer to fix problems.
i stress again this is not meant to be hate. i'm also not the person who says omg i want spiral stairs, omg i want cars. omg i want this and that.
i would like to see more transparency, for example, that it is communicated on which problems are currently being worked on. that you as a player know aaah that's great that will work soon.
it's a shame that you just can't use some gameplay features because it's broken. i think it's a shame because sims in general is a great game!
@KleinNici81 I agree with you. We paid for a product that should be in excellent working order when we receive it.
I love the game and have been playing since the original.
@EA_CadeThis a million times! I know i complain alot about the spa nails but they arent a high priority. You guys are so busy with all the bjg issues small issues need to wait. Like when we had the major face bug it was classed as a critical issue in my eyes and was fixed in a timely mannor. So the way you guys do thinks makes alot of sense and just major props to you guys. And another factor is upcoming pack/content releases which ALSO need fixes which most of us don’t consider. Please pass on my thanks to the team for looking into these issues and finding a fix for the photos, plants resetting and more!
If your car breaks down and the mechanic is already busy fixing another car, having all of the other employees at the dealership stop what they're doing isn't going to get your car fixed any faster, it's just going to make everyone else wait longer for everything else too.
This is a horrible analogy because not everyone at a car dealership is a certified mechanic, whereas the people working on new features and the people working on bug fixing are all software developers. Generally the only difference is in experience, in the context that the new team members are generally given bug-fix work as a way to get familiar with the overall codebase. Which is flawed logic, because it should be easier fix the bugs if people already familiar with the codebase. And if they would have started working on the bugs immediately instead of letting them fester for 10 years, this wouldn't be an issue.
Why is this such a problem? Any decent dev knows that you incorporate bug fixes into your next sprint, especially the more critical they are. It's a core tenet of Agile and DevOps. The only way it doesn't happen is when the product owner decides to let them fester instead of making sure they get addressed. I mean, even Bethesda fixes their bugs.
@undisputedloser wrote:If your car breaks down and the mechanic is already busy fixing another car, having all of the other employees at the dealership stop what they're doing isn't going to get your car fixed any faster, it's just going to make everyone else wait longer for everything else too.
This is a horrible analogy because not everyone at a car dealership is a certified mechanic, whereas the people working on new features and the people working on bug fixing are all software developers.
I highly suggest you take a look at the game's "credits" option in the save menu. There are artists and audio engineers and writers, not to mention many other people and teams who are most definitely NOT software devs. I also would tend to trust @EA_Cade's ability to describe the situation over someone not part of the Sims team, as he has direct knowledge of how the team is set up and run. Whether or not it's what the end user would like or agree with, there is no point in hashing it out over what it is. The teams do not get to decide who does what either, that's a corporate fact. I'm sure they are doing the best they can to make the game great under whatever limitations they are impeded by. And to be quite honest, it's a product I am happy to own and play with. I'm grateful for the attention it gets, even if I'm not thrilled when I encounter a bug either (and likely one that the team didn't encounter during allocated testing). The best we can do is keep working together to fix things that we notice. Yay community! lol
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