Forum Discussion
@LadyAofPineapple wrote:
@The_Suit05 It would be nice if it worked that way, but I doubt the part of the team responsible for creating new content, design, etc are the same people who work on bug fixes. I'm not a developer or a programmer, but it seems to me from my limited knowledge of how this process works, stopping everyone else's job wouldn't solve our issues. That said, I'm sorry you are having a problem with the pack; did you create a post for it in the bug forum? That is the best way to get the team to take a look at it. 🙂
This. 100 times this.
If your car breaks down and the mechanic is already busy fixing another car, having all of the other employees at the dealership stop what they're doing isn't going to get your car fixed any faster, it's just going to make everyone else wait longer for everything else too. The Sims 4 is a massive franchise with a ton of content available for it both big and small from full on Expansion Packs to more niche offerings like our Kits. Unfortunately when you have such a complex system of interconnected DLCs it's extremely easy for something we add to the game tomorrow to somehow break a 9 year old system, or vice versa.
If we had it our way there wouldn't be a need for Bug Reports or game updates to fix issues, but until that day arrives we'll keep tracking, investigating, and ultimately fixing the issues as fast as we can. Unfortunately when it comes bugs, having to sift through nearly a decade worth of code to determine the cause is also extremely time consuming, which is why it sometimes takes much longer than we would like to resolve them.
don't get mad at me, but for me the comparison is a bit misleading. ea is a large company with many employees.
i understand that everyone has their own area and some things take time. but when i pay money for something i want it to work. i don't go to the store and buy something broken.
yes it takes time but what about things that have been around for a long time? dine out for example i can't make sense of the gameplay. i'm almost 42 and love this game, i try to approach it with common sense and some things don't make sense to me. for example, when so much content comes out - which i'm personally very happy about - it's clear that it always takes longer to fix problems.
i stress again this is not meant to be hate. i'm also not the person who says omg i want spiral stairs, omg i want cars. omg i want this and that.
i would like to see more transparency, for example, that it is communicated on which problems are currently being worked on. that you as a player know aaah that's great that will work soon.
it's a shame that you just can't use some gameplay features because it's broken. i think it's a shame because sims in general is a great game!
- ReneHollyDesign12 years agoSeasoned Ace
@KleinNici81 I agree with you. We paid for a product that should be in excellent working order when we receive it.
I love the game and have been playing since the original.