Forum Discussion
@LadyAofPineapple wrote:
@The_Suit05 It would be nice if it worked that way, but I doubt the part of the team responsible for creating new content, design, etc are the same people who work on bug fixes. I'm not a developer or a programmer, but it seems to me from my limited knowledge of how this process works, stopping everyone else's job wouldn't solve our issues. That said, I'm sorry you are having a problem with the pack; did you create a post for it in the bug forum? That is the best way to get the team to take a look at it. 🙂
This. 100 times this.
If your car breaks down and the mechanic is already busy fixing another car, having all of the other employees at the dealership stop what they're doing isn't going to get your car fixed any faster, it's just going to make everyone else wait longer for everything else too. The Sims 4 is a massive franchise with a ton of content available for it both big and small from full on Expansion Packs to more niche offerings like our Kits. Unfortunately when you have such a complex system of interconnected DLCs it's extremely easy for something we add to the game tomorrow to somehow break a 9 year old system, or vice versa.
If we had it our way there wouldn't be a need for Bug Reports or game updates to fix issues, but until that day arrives we'll keep tracking, investigating, and ultimately fixing the issues as fast as we can. Unfortunately when it comes bugs, having to sift through nearly a decade worth of code to determine the cause is also extremely time consuming, which is why it sometimes takes much longer than we would like to resolve them.
@EA_CadeThis a million times! I know i complain alot about the spa nails but they arent a high priority. You guys are so busy with all the bjg issues small issues need to wait. Like when we had the major face bug it was classed as a critical issue in my eyes and was fixed in a timely mannor. So the way you guys do thinks makes alot of sense and just major props to you guys. And another factor is upcoming pack/content releases which ALSO need fixes which most of us don’t consider. Please pass on my thanks to the team for looking into these issues and finding a fix for the photos, plants resetting and more!