I wish Gamebreaking bugs got highest priority

I love this game so much and I understand coding is hard so I get that fixing bugs isn’t easy. That’s why I’m very mixed about this.

However @EA_Cade, it’s one thing to have a few bugs (especially small visual ones) but big gameplay breaking bugs should not be getting out to the public. Those are meant to be caught during game testing. And some packs are genuinely scam like because the player doesn’t know how broken it’s going to be.

I wouldn’t buy a tv that can’t turn on and therefore shouldn’t be paying money for content I can’t play with because it’s too broken. A product does need to work as intended. If a tv was found that couldn’t turn on or be used after you bought it then the company that made it would pull it from production. It is unacceptable to sell a product whether physical or digital that is inherently unusable or faulty.

The following packs are faulty products that I think they should remove from sale until fixed and offer refunds for (I know EA will probably never do this or read this but this is just my opinion):

1) dine out (that pack doesn’t work as intended at all. People who bought it should be able to get refunded. If you are going to keep selling it it needs to be much cheaper kit or stuff pack price and come with a warning saying it is very buggy)

2) My wedding stories (same as dine out)

3) Dream Home Decorator (same as dine out and and my wedding stories)

3) Bust the dust (very glitchy and dust bunnies are way too op. Also dust build up is too fast from what I hear. Plus the glittery effect on a clean floor annoys most people a lot. If you are gonna sell this pack it needs to be discounted and have a warning about its poor quality)

4) Horse Ranch (price it as a game pack and this one is probably more okay but it is not a expansion worth of content and it is super glitchy/poor quality)

5) Bathroom clutter kit (it is ridiculous that the candle in this pack doesn’t work as a candle. For the price you charge for kits I expect every object to have been thought out properly. So glad I saw reviews on this pack and didn’t buy it)

Those were all the packs I thought were scams and are unreasonable. These are ones I don’t like and think should maybe be addressed but they aren’t all out “scams”.

1) Growing Together (also just feels more like a gamepack to be honest. Doesn’t feel worth the asking price)

2) kits in general. If they were $2, $3 (or maybe $5 at the most) I’d be buying them buy the hundreds but for me they cost $7 Canadian and that is honestly not worth the asking price. I could buy dlc with actual gameplay for that price from other games.

would really love for someone from EA to read this. It’s not meant to be rude or hateful because I love this game. I’m super excited for your upcoming home chef hustle pack and really appreciate the quality of many of your other packs (vampires, paranormal stuff, nifty knitting, laundry day, werewolves, cottage living, the refreshed spa day, city living, parenthood and more) are all wonderful packs that work well enough for me. I just think all stuff should be as functional as these packs and you shouldn’t be selling broken content. I personally would love partial or full refunds for dine out or dream home decorator because I do feel a little scammed by those packs.

I love this franchise and just don’t want any other players to feel scammed or turned away because they buy broken content. (I personally have not bought anything since werewolves because of how broken things have been. I also deeply regret having bought dream home decorator and dine out). If I pay for content I do expect it to work.