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nik100000000000's avatar
nik100000000000
Seasoned Novice
7 months ago
Solved

Infinite Loading Screen

I'm having a problem with a 1year+ old save file; I cannot open it and the game gives me an infinite loading screen.  -I tried to open the game with a fresh "the sims 4" directory, which did not hel...
gameplay issue
nik100000000000's avatar
nik100000000000
Seasoned Novice
7 months ago
@crinrict It's a UI Exception, I've tried to use better exeptions to scan this but it accused 2 UI mods that are updated (and as I said, the bug still occurs on a fresh Sims 4 directory, so I don't think it's caused by mods..?

<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>e2527c8d30cde7ca66ba1c0f</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-08-12 14:34:52</createtime><buildsignature>Local.Unknown.Unknown.1.108.349.1020-1.300.000.189.Release</buildsignature><categoryid>(AS)widgets.GameEntry.Neighborhood.controls::NeighborhoodMap</categoryid><desyncid>e2527c8d30cde7ca66ba1c0f</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference.&#13;&#10; at widgets.GameEntry.Neighborhood.controls::NeighborhoodMap/HighlightLotsEdit()&#13;&#10; at widgets.GameEntry.Neighborhood.controls::NeighborhoodMap/SetNeighborhoodMode()&#13;&#10; at olympus.core.widget::WidgetBase/Show()&#13;&#10; at olympus.io::CommunicationObject/DispatchToWidget()&#13;&#10; at olympus.io::CommunicationManager/DispatchStoredOnDemandMessages()&#13;&#10; at olympus.core::LayoutManager/OnDemandWidgetLoadComplete()&#13;&#10;rtim=23086&#13;&#10;Client Session Time: 230.65&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0xdd4141d5&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 10,5,96,47512&#13; &#10;Modded: True&#13; &#10;SystemInfo: Windows 10 10.0.19045 GPU: Intel(R) HD Graphics Family 20.19.15.4835, GUID: 4EBDB976-B775-11EB-9D06-EBD4E3FA7E94&#13; &#10;</desyncdata></report>
</root>

Thank you for the attention by the way crin 🙂)
crinrict's avatar
crinrict
Hero+
7 months ago
@nik100000000000 This one is from a modded game. Could you remove your mods again and post the LE without them ?

Thanks.
  • nik100000000000's avatar
    nik100000000000
    Seasoned Novice
    7 months ago
    @crinrict Sorry

    <?xml version="1.0" ?><root>
    <report><version>2</version><sessionid>4e222078e1f6757666b95097</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-08-12 00:02:32</createtime><buildsignature>Local.Unknown.Unknown.1.108.349.1020-1.300.000.189.Release</buildsignature><categoryid>(AS)widgets.GameEntry.Neighborhood.controls::NeighborhoodMap</categoryid><desyncid>4e222078e1f6757666b95097</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference.&#13;&#10; at widgets.GameEntry.Neighborhood.controls::NeighborhoodMap/HighlightLotsEdit()&#13;&#10; at widgets.GameEntry.Neighborhood.controls::NeighborhoodMap/SetNeighborhoodMode()&#13;&#10; at olympus.core.widget::WidgetBase/Show()&#13;&#10; at olympus.io::CommunicationObject/DispatchToWidget()&#13;&#10; at olympus.io::CommunicationManager/DispatchStoredOnDemandMessages()&#13;&#10; at olympus.core::LayoutManager/OnDemandWidgetLoadComplete()&#13;&#10;rtim=11411&#13;&#10;Client Session Time: 30.86&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0xdd4141d5&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 10,5,96,47512&#13; &#10;Modded: False&#13; &#10;SystemInfo: Windows 10 10.0.19045 GPU: Intel(R) HD Graphics Family 20.19.15.4835, GUID: 4EBDB976-B775-11EB-9D06-EBD4E3FA7E94&#13; &#10;</desyncdata></report>
    </root>
    • crinrict's avatar
      crinrict
      Hero+
      7 months ago
      @nik100000000000 Thank you

      Did some checking and it looks like an LE related to this issue: https://answers.ea.com/t5/Bug-Reports/WORKAROUND-Corrupted-R-rental-lot-Map-doesn-t-load-anymore-White/td-p/13299392

      I've never seen it not loading the save at all though.

      Do you own or rent ?

      The best I can think of currently is to disable for rent. You will loose all content of course but that might be better than not playing at all.

      Other option would be to try a backup if you have one.
      • nik100000000000's avatar
        nik100000000000
        Seasoned Novice
        7 months ago
        @crinrict That's sad. I have multiple sims renting in this save file. I will try to load the game without For Rent to see later today.

        Do you think it might work to open the save file without For Rent and then add it back later on?

        I don't have backups, I deleted it sadly. Although the game works fine with For Rent in a newly created save file, maybe I could try to redo the save file as a workaround, not sure.

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