Forum Discussion
2 Replies
- jxsminebot2 hours agoNewcomer
I downloaded an expansion pack, game pack, and stuff pack in a bundle deal this morning (before the update.) None of the BB items, CAS items, or new world are showing up. When I go to filter and attempt to select any of the three new packs, they appear unchecked and it states that I do not own their content. I reinstalled and redownloaded all of them at least five times each and nothing changes. I closed and restarted the Sims 4 app itself, and the EA app, and neither of those helped either. So, I basically spent money on packs that I cant even utilize or attempt to rebuy with "moola".....
Mimabird jxsminebot Another player reported that their packs were showing as deactivated in the Marketplace, and reenabling them there fixed the issue. I don't know exactly where the setting is (I've asked), but it should be there somewhere.
If that doesn't help, please see the last section of this guide for missing DLC:
⚙️[PC] [Mac] Sims 4 Missing Content (DLC) | EA Forums - 12636720
If that doesn't help, please post the results of the search described there for each pack that's missing.