Forum Discussion
@chiastallon I'm sorry for your frustration. I hope we can figure out what's going on in your game quickly! Can I please clarify a few things?
As @puzzlezaddict mentioned, can we assume you are not running the Legacy Edition on your game? I wasn't positive from your wording, but since you state that you are playing Discover University on your game, and Discover University does not play on the Legacy Edition, I am assuming you are not using it.
You said that you removed your Mods to play on a vanilla game. Can I please also clarify that you removed your cache, that the Mods and CC are not currently in your game, and that you ran a game repair after removing them? If any of these things are not true, can you please do the following for me in order to eliminate some possibilities as possible issues in this case? ( To begin our troubleshooting.) Please click the spoiler tag to read directions.
Please try the following in this exact order without skipping any steps, even if you’ve done some of these steps already:
- Exit your game then exit Origin. Drag the Mods folder from your 'The Sims 4' folder onto your desktop (for future reference) then delete the localthumbnailcache.package file in your 'The Sims 4' folder. Also delete any other folders in the 'Sims 4' folder with word cache in the name. (When you restart the game it will automatically create a new Mods folder.)
- Next please run a game repair [ Open Origin, click 'Game Library' then right-click Sims 4 > Repair Game ]. Make sure to let it run until it has completed all repairs (it will do the base-game first, then run through each of your expansions/packs).
Do not re-add any or your Mods or CC at this time. Please then restart your game and do not enter your previous game-save but begin a new game. See if the issue is present in this new game-save.
If this fixes the issue you can re-add your Mods/CC one at a time to see which were conflicting with the function/causing the glitch - but do not re-add the old config file from the old mods folder, as it is possible for it to have become corrupted. If you have a lot of Mods or CC you can do so by via the 50/50 method. Let me know if you need directions on this.
Please then let us know the results so we know what the next step should be. Thank you!