I’m having the same problem and also there isn’t a vacation option or career change option on my cellphone for any sims. I’m on XBOX ONE S and I have the base game for sims 4 no mods ior anything.
Just the mailbox not working it says the mail was delivered but I don’t have any options to pay them at the mailbox or on my phone either. Yes it happens to all the families that are saved I created them on the lot
@BadGalMsJo hi there, I think perhaps you could try a couple of things to hopefully try and get your game working properly.
If your problem is with residential rental bills let us know but if not and for everything else mentioned try these steps.
First of all on your Xbox go to Sims 4 Manage Game and Add-ons using the button with the circle with 3 lines. Then on the right hand side of the screen click Sims 4. You'll see 2 sets of data. Select the smallest set of data next to your gamertag and select delete from console only. Then immediately load up your game. It will tell you it's syncing data, let it do that and then your game will load. See if your issue is fixed in your game. I'm attaching images of what you're looking for.
If not, I'd try reinstalling your content. So if you haven't done this before go back to the Sims 4 Manage Game and Add-ons and go to your list of installed content. Uncheck all of the boxes and select Save Changes. Then install them again.
One or both of these things will usually restore any missing game functions but if not then pop a reply back here and we'll see if it's a bug.
Edit: for the career change you mentioned, it's not an option on the phone. You have to quit their job first then join a new career.
