Just the mailbox not working it says the mail was delivered but I don’t have any options to pay them at the mailbox or on my phone either. Yes it happens to all the families that are saved I created them on the lot
@BadGalMsJo hi there, I think perhaps you could try a couple of things to hopefully try and get your game working properly.
If your problem is with residential rental bills let us know but if not and for everything else mentioned try these steps.
First of all on your Xbox go to Sims 4 Manage Game and Add-ons using the button with the circle with 3 lines. Then on the right hand side of the screen click Sims 4. You'll see 2 sets of data. Select the smallest set of data next to your gamertag and select delete from console only. Then immediately load up your game. It will tell you it's syncing data, let it do that and then your game will load. See if your issue is fixed in your game. I'm attaching images of what you're looking for.
If not, I'd try reinstalling your content. So if you haven't done this before go back to the Sims 4 Manage Game and Add-ons and go to your list of installed content. Uncheck all of the boxes and select Save Changes. Then install them again.
One or both of these things will usually restore any missing game functions but if not then pop a reply back here and we'll see if it's a bug.
Edit: for the career change you mentioned, it's not an option on the phone. You have to quit their job first then join a new career.
Changing careers is indeed an option on the phone and also on the computer. There is no need to quit your current job first.
Phone: Find a Job from the Business menu. If you already have a job, you'll get a popup dialogue after you choose a new career that says something like, "Should Beverly switch activities to Mailroom Technician? She will quit her current position of Orderly upon accepting to do a new activity."
Computer: Find a Job from the Career... menu. You'll get the same popup.
NOTE: I'm using the PC version. It's possible that the console version is different.
I had to stop going to work to change my job because I don’t have any options on my phone for it and paying bills. The only options is travel and browse web
I think it’s a bigger bug because I can’t interact with anything on the computer it’s just games and browse web. I’m also a writer and programmer and can’t level up the skill because I can’t interact with the mailbox or computer. I’ve also reinstalled the game/content several times. Almost forgot the repo man haven’t came either to take anything so my bills get paid.
@BadGalMsJoHave you cleared the data I suggested earlier? Usually that restores lost options/functions for me. So if you haven't done that I'd definitely try it.
Can you also check your game is up to date as well. It should be version 1.89.2.2310 and check that your console is also up to date in your system settings.
If it's still happening for you could you possibly take photos of what you are seeing in your game and show us what it looks like for you please?
I just use my tablet or mobile to share an image from my console. The file size can be limited on here, I find it easier to do it from a tablet. Sometimes you need to crop it to add the image. Then you just use the Choose File option to add the images. It would help to compare it to how it should look in the game.
Edit: could you also switch to a pre made household in the game to see if they are affected too? Like the Goths for example.
Sorry for the late reply but yes I just cleared the data and nothing has changed. I also did check the version and it’s the newest version as well as my console being up to date as well. The other household had the same thing happen to them but I moved them to live with an NPC who already was paying the bills and they are fine. It’s only when I make a new household on a lot.
