I think it’s a bigger bug because I can’t interact with anything on the computer it’s just games and browse web. I’m also a writer and programmer and can’t level up the skill because I can’t interact with the mailbox or computer. I’ve also reinstalled the game/content several times. Almost forgot the repo man haven’t came either to take anything so my bills get paid.
@BadGalMsJoHave you cleared the data I suggested earlier? Usually that restores lost options/functions for me. So if you haven't done that I'd definitely try it.
Can you also check your game is up to date as well. It should be version 1.89.2.2310 and check that your console is also up to date in your system settings.
If it's still happening for you could you possibly take photos of what you are seeing in your game and show us what it looks like for you please?
I just use my tablet or mobile to share an image from my console. The file size can be limited on here, I find it easier to do it from a tablet. Sometimes you need to crop it to add the image. Then you just use the Choose File option to add the images. It would help to compare it to how it should look in the game.
Edit: could you also switch to a pre made household in the game to see if they are affected too? Like the Goths for example.
Sorry for the late reply but yes I just cleared the data and nothing has changed. I also did check the version and it’s the newest version as well as my console being up to date as well. The other household had the same thing happen to them but I moved them to live with an NPC who already was paying the bills and they are fine. It’s only when I make a new household on a lot.
@BadGalMsJoThanks that's useful to know the reason I wanted to check that is that I've seen functions lost in a game that needed updating and also there was a mailbox fix in a recent patch. The difference here is the loss of phone/computer functions too for you.
What happens if you start a new game? You could try that to test if it's your current save that is somehow affected. Also is the affected lot from the Gallery or one you created yourself? If any cheat codes are in use I'd clear those too, although on console the few that I use clear automatically anyway when I exit the game but I'm trying to think of any possible factor.
Edit: this may be redundant as you've reinstalled the game and cleared locally saved data already but you could also try a power cycle of your console.
Switch off your Xbox off your console by pressing the power button on the front and hold for about 10 seconds. Then unplug the Xbox at the power cord and wait for at least another 10 seconds. (I usually do a bit longer to be sure). Then after that you can plug it back in. Then use the power button on the front of the Xbox to switch it back on.
It also just occurred to me that you could go to Manage Worlds>Manage Households to show your Sims and open the panel for the affected household, click the Plumbob (attached) in the bottom right hand corner of the screen that says Mark as Unplayed when you hover the pointer over it. Then click the little heart that says Move into Other Households when you hover over it. So effectively that will make your Sims Townies. Then on the map return to that household to play them. See if that works.
I have done those things as well and nothing has changed I do unfortunately believe it’s a bigger problem to why it still doesn’t work after all the try’s. I just tried to give my sim the kelp to make it a mermaid and it didn’t even give me the option to eat it . 😂😂
