Forum Discussion
Are you on PC, Mac, or console (XBox One or PS4)? Are you using Mods or Custom Content? Knowing these details might enable someone here to help you better on what to try to fix this.
@CallMeAddie, if you happen to be using Mods or Custom Content (CC), like @RandomBuzziness asked about , please do the following:
Please do all of the following:
1) Move the Mods Folder to your desktop
2) Delete localthumbcache.package file in the game folder.
3) Fix you game in Origin by logging in and go to Library, then right-click on The Sims 4 and choose the "Repair Game" option from the list. Wait until Origin finishes repairing all your packs and not just the base game.
4) Now, when you turn on your game again, it will create a new mods folder that will be empty. Check to see if your game is now working without mods/CC.
5) Now you can try adding back items from your Mods folder one at a time checking your game each time to see which item is causing your game to not work properly. If you have a lot of items, you can try the 50/50 Method.
The CC creators will usually update the CC items and Mods after these updates, so when you find out which one is the culprit, you can get the updated version from whoever made that item of CC in the first place. You should try these steps any time you have problems in your game to rule out CC/Mods problems. It is the responsibility of the Mods/CC creators to update their items anytime EA releases a patch/update, and it is the responsibility of the people who use Mods/CC to make sure they are using the most recent version.
Now, if this doesn't work, there might be another problem with your game. You can try traveling with your Sims to a park, museum, or other venue and then back home so see if that resets them. You can also test to see if the same problem happens with another Save Game.
Please update us on what happens after trying these suggestions! 😇
About The Sims 4 Gameplay Questions & Issues
Community Highlights
Recent Discussions
- 2 hours ago
- 3 hours ago
- 5 hours ago
- 6 hours ago
- 6 hours ago