My grim reaper event rewards are unlocked but I can't claim them
I've seen a lot of people have issues with this event, but no one has this exact issue. I don't have any mods and I have the game on Steam. Does anyone know how to fix this?
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I am have this same problem. No matter what I can't open the "reaper's rewards" in a save. I have even made a new save to try again and still nothing.
Try the following
- Close the game
- Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
- Repair the game
- Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry.
- Start a new save game
- Check if you still have the error
- Report back with your results for further steps on how to get your stuff back.
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