My sims won’t load into a household

@RiahFyah090904 Are you getting bumped back to map or endless loading ?

Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?

Best is to delete the ones you have, then trigger the error and check if new ones are created.

If that is the case, please upload them to a new post in this thread.

Please either create a .rar file to upload or copy/paste the content into your post.

Deleting the file won't fix your issue. Uploading the file is meant for troubleshooting.

@crinrict I am not getting bumped back, it just sits on that loading screen all day, sometimes I do hear the load in music though.

I deleted all last exception files.

But this problem isn’t related to the last exception files as my game won’t even load in to show me the last exception error notification.

Last night I decided to wipe my game completely and start over. Deleting all files that have to do with the sims 4. But now there is a new problem.

My screen says that “the sims 4 is already running”. I feel like I have watched every tutorial out there.

If this helps I did notice I no longer have a “Electronic arts” folder, and it won’t regenerate.

If you could help me this it will be very appreciated 🙏🏾

@RiahFyah090904 Please post here for that error: https://answers.ea.com/t5/PC/CURRENT-ISSUE-Sims-4-already-running/td-p/13276380/jump-to/first-unread-message