blizzymama249 When you say you tried different saves, were those different versions of the same save, or entirely different saves? Or more importantly, are you testing the same lot all these times or different ones? Do the lots you're using contain builds from the Gallery or your own library, or have you tried a default EA-made build, or a blank lot, as well? Please test this if you haven't already.
If you see this issue on a default or blank lot in a new save, please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.