PLEASE HELP! - Sims Won't Listen To Me

My game was running smoothly until all of a sudden none of my sims wanted to follow the commands I gave them. This is frustrating because my sims needs are running low (hunger, hygiene, using the bathroom, etc.) and they have a toddler whose needs are running low also but won't tend to them. I literally tried everything from resetting, repairing, moving folders, turning on/off the autonomy, cheats. I even started a new game to see if this was a problem for all my sims, but it's just the one game I'm referring to which is my first game I have saved. I downloaded and started playing sims a couple weeks ago in December of 2020. I'm afraid that I will have to delete my game because I ran out of options. Someone please help!!!