Forum Discussion

chompcronch's avatar
chompcronch
Rising Newcomer
1 year ago

Re: [CLOSED] Happy Home Login Event: Can't Claim Reward nothing happens - Event Over

i have absolutely no idea how to use this site and i can't view the solution, could you please paste what they said? i'm so lost :/

2 Replies

  • KarrieMarrie's avatar
    KarrieMarrie
    1 year ago

    I had the same issue and no solution seemed to work for me.

    Do you have Twisted Mexi's T.O.O.L.? I do and I uninstalled it. This was still not a solution for me, but when I deleted all versions, including the folders in /Download and others, I started The Sims back up. Then I immediately got the pop-up that I had some unclaimed rewards from the Happy Home Login Event and I could download all rewards. 

    When I started up the game, I found them amongst my stuff, so that worked fine.

    I will now re-install T.O.O.L. and I suppose the rewards will still be in the game.

    Hope this helps, good luck!