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crinrict's avatar
crinrict
Hero+
11 months ago

Re: [CLOSED] Happy Home Login Event not appearing - Event over

@mimilu04 You mean Ea app is showing the announcement but you still have no freezer bunny tile on the main menu ?

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  • crinrict's avatar
    crinrict
    Hero+
    11 months ago
    @mimilu04 I merged your post with the new thread then.

    Could you please provide the info asked in the first post. There's also some troubleshooting steps you can try
  • mimilu04's avatar
    mimilu04
    New Veteran
    11 months ago

    Ok, thank you. I will try to repair the game since I have already tried the rest.

    Here is the info:

    1. Playing on PC EA
    2. Game version : 1.107.151.1020
    3. Language : french
    4. France
    5. No freezer bunny tile
    6. No mods or cc

    7. ?

  • EA_Cade's avatar
    EA_Cade
    Icon for Community Manager rankCommunity Manager
    11 months ago
    @mimilu04 wrote:

    Ok, thank you. I will try to repair the game since I have already tried the rest.

    Here is the info:

    1. Playing on PC EA
    2. Game version : 1.107.151.1020
    3. Language : french
    4. France
    5. No freezer bunny tile
    6. No mods or cc

    7. ?

    You can get the EA Error Reporter ID by following the steps here. 

  • mimilu04's avatar
    mimilu04
    New Veteran
    11 months ago
    @EA_Cade. Yes, sorry I had an error message generating the report the first few tries, but it finally worked.
    7. Ea error reporter ID : 947dc6d2-8768-495d-8a60-f3a301709483

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