Forum Discussion
13 Replies
- crinrict4 months agoHero+
feytales are you on PC Windows or Mac ?
- feytales4 months agoSeasoned Novice
Windows
- crinrict4 months agoHero+
Hi feytales
thanks. Gave this a test and for me it's working fine although I only tested the first hairstyle.
Could you post your Computer's DxDiag?
- Press Windows-Key + R
- Type: DxDiag
- Click on Save all Information.
- Attach the Text File to your post - feytales4 months agoSeasoned Novice
This kind of error is difficult to track down, there are however DirectX Graphics Kernel Subsystem (Dxgkrnl.sys) errors in your DxDiag, so lets start with the basics.
- Follow this manual to the letter to clean uninstall all NVIDIA graphic driver components.
IMPORTANT: if you use a Pin to log into Windows 11 don't use DDU in safe mode!
Use it in your normal Windows session. - Install the graphics driver > Go online.
- Test.
- Follow this manual to the letter to clean uninstall all NVIDIA graphic driver components.
- crinrict4 months agoHero+
Hi feytales
have you been able to resolve this ?
- feytales3 months agoSeasoned Novice
Hi! Sorry for going MIA, but no it didn't fix it unfortunately </3
Did you DDU the driver?
- feytales3 months agoSeasoned Novice
Yes
As so much time has passed, please post a new DxDiag.