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EA_Cade's avatar
EA_Cade
Icon for Community Manager rankCommunity Manager
11 months ago

Re: [CLOSED] Happy Home Login Event not appearing - Event over

Hi @Monophony,

That's really strange, I'm wondering if this could be related to your privacy settings.

If you click this link and log in, are both of the boxes checked at the top of the Privacy Settings page? If not, can you try clicking both boxes and let me know if that changes anything? You may need to clear the EA app cache after doing so. 

Now those settings should not impact the login event at all, but I've seen some odd behavior in the past that did end up being related to those checkboxes that we were able to resolve once we figured out the marketing opt ins were the culprit. 

Please let me know. 

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  • Monophony's avatar
    Monophony
    Seasoned Novice
    11 months ago

    Ticked them on and hit update, cleared cache on app and game both (just to be sure), no change. Toggled back off and back on again, cleared cache, logged out/in – nothing, no change to the main menu at all, and error reports still error loop endlessly.

    I’m probably just gonna admit defeat tbh. I really wanted that version of the Cats and Dogs hair without the dip dye, but good grief it is not worth this.

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