@KAYLANDA The new eyes are doing the same thing as the old CC eyes? Did you remove the old CC eyes and delete the localthumbcache.package file from your Sims 4 folder before you installed the new CC eyes? If not, you should definitely try that first.
If you did, then maybe the problem is some other CC is affecting them and making them look bad. I know it's a pain but the only way to troubleshoot these things is to test all of your CC to see which file is causing the problem:
1) First move your entire Mods folder to your Desktop for safe keeping. Don't delete any of the contents, you should be able to re-use most of it later. Next delete the localthumbcache.package file from your Sims 4 folder. Then do a quick test in a fresh New Game to see if everything looks fine. Don't use any of your regular saves for this. The game will create a new empty Mods folder as soon as you launch it.
2) If all looks good, add your CC eyes into the new Mods folder in your Electronic Arts\Sims 4 folder and restart the game again to see if they are working properly with no other CC in your game. Keep using that test save for all this stuff.
3) If the eyes are working now you can start adding your CC files into the new Mods folder one at a time while testing after each step until the problem comes back. If you have a lot of CC you could try the 50-50 method and load half of your CC files back in at a time just to narrow things down a bit. Once you find which half is causing the problem you can keep splitting that in half again until the number of files gets more manageable so that you can test each CC file individually. At this point it becomes a matter of trial and error to find out which file is causing the problem. Remember to keep deleting that localthumbcache.package file after each test whenever you see the problem in your game.
Please do ask if you have any questions on this and also please let us know if this works for you.
Anyhow, good luck I hope this helps :D
