Re: Sims 4 loading screen never stops loading

i tried this like i said. i deleted all of my saves and tried a new one but i still have this problem. i am usally pretty good at fixing these things and serching for answers but i have no idea why i have this problem ☹️

yes i removed my mods and removed my saves and made a new save and i still have this problem. what do you mean by renamed my user folder? i have to rename it?

It's a clean folder approach to make sure no old data is causing issues

Try the following

• Close the game
• Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
• Repair the game
• Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry
• Start a new save game
• Check if you still have the error
• Report back with your results for further steps on how to get your stuff back.

i tried this. did everything you said and it still just loads i dont get why i renamed the folder and repaired the whole game why is it still not working ☹️ i dont get it the game was fine like 2 months ago

I dont know what to do anymore i have tried so much but nothing is working. i just wanna build houses ☹️

@lilyybranch  To be clear, the Sims 4 folder you've renamed or removed is the one in Users > your username > OneDrive > Documents?  If you're not sure, rename that folder again and see whether you can play.

If that doesn't help, try moving the Documents directory out of OneDrive entirely.  Here's how:

https://answers.ea.com/t5/PC/CURRENT-ISSUE-Sims-4-saves-user-content-disappearing-PC/m-p/12475370#M249772

Choose either "I don't want OneDrive to sync my files" or "I want to get rid of OneDrive entirely," whichever works for you.  With the former, you can still manually sync your files; it just won't happen automatically.