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puzzlezaddict
7 hours agoHero+
brianajpg Is the Online Social Features setting enabled in Options > Game Options > Other? Please check and enable it if necessary, then restart the game.
If that's not the issue, please move accountDataDB.package out of the Sims 4 folder in Documents > Electronic Arts and onto your desktop. Do not delete it—this file holds the data from the first login event. Instead, keep it elsewhere until you play through this event, if you can get it to start at all, then restore the older file (delete the new one) when you're done.
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