Reapers Reward Broke My Game!

Almost every single time I enter the game the first thing that pops up is the big screen about the Grim Reaper event, which is fine in of itself, but the moment I turn it off the menu screen turns darker and doesn't let me click on anything. The only thing it allows me to do is exit the game. This issue doesn't happen when the first thing that pops up is a screen advertising one of the packs, just the Grim Reaper event awards, but the pack ad is very very rare in comparison to the GR event. Is there a way to fix this or am I just forces to turn the game on-and-off in hopes that by some miracle the game gives me the ad instead?