The game became prohibited under the new law in the country where I live, so I contacted regional support to have it removed from my library, nearly a week has passed, and the game hasn't been removed as they said it would be.
Community ManagerHey Zarack2385,
Unfortunately, we can't support account-related requests here on the forums. If you haven't already, it might be worth clearing the EA App's cache to see if the changes have been reflected. Otherwise, you'll need to reach out to our live support team again so they can look into it with you and confirm if the game has been removed.
Let us know how it goes, thanks!
That didn't work, it looks like I have to delete the account, I wonder if I had already bought other games, would I have to lose everything in that case?
Community ManagerZarack2385 Have you tried contacting our live support team again? That would be the best channel to ensure your request was processed properly and to make another request if it wasn't.
If you delete your account, you will lose access to all the games you've purchased using the account, along with any progress, subscriptions, and purchases.
