@sUperJennI0727 Try playing in a new admin Windows account. Make it local, as in, don't link it to your Microsoft account or any email. (Just keep declining to add an email address.) You'll be able to launch Sims 4 without reinstalling anything, but your saves and other data won't be available.
If this doesn't help, try playing in a clean boot, still in the new account:
The one service to leave enabled is the EABackgroundService, which the EA App needs in order to run. Disable the rest as described.
When you reboot your computer, go through the Task Manager's background processes list shutting down any service that doesn't absolutely need to be running, for example anything from MSI Afterburner to RGB software might still be enabled. If you accidentally kill a critical process and it doesn't restart on its own, just reboot your computer again.
Don't open anything other than Sims 4 and the EA App while testing, not even a browser window.
If you do get another error message, please post a screenshot.
getting a household to load in a new windows account worked out fine. I moved the household in question's tray files over and i got the same error. So, im thinking the files are corrupted. However, upon trying to just play a mod free fresh save, i got that error message that sometimes pops up and i've attached it
