Saving Screen Frozen

Question

Starting today, ive been having issues where my saving screen just keeps loading and wont ever save. And in build mode, when i try to delete something, it will let me for the first 2 things and then just freeze. How do i fix this? i have contacted EA support and tried what they suggested and it didnt work. I then cleared a "cache" that is listed as another way to fix it....still not working. Ive restarted the game and my laptop multiple times. I cant play now because it wont save my progress. Any help????

rosemow · Answer

If you use mods/cc,try moving the whole mods folder to another place, delete the localthumbcache.package and then test to see if the issue remains without mods/cc there.
If the issue remains, try resetting your sims 4 folder, and testing in a new save game without putting back any of your data in the sims 4 folder and see if the issue remains.
https://sims4.crinrict.com/eng/2014/09/resetting-the-game-to-factory-settings-without-reinstalling/

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Saving Screen Frozen

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