Sims 4 Bug: Sims Resetting During Romantic Interactions

Hi everyone,

I’m having an issue with The Sims 4 where every time I try to run a romantic social interaction (like flirting, kissing, etc.), my Sims reset. This happens consistently, and I’m not sure what’s causing it.

Here’s what I’ve tried so far:

• Cleared the game cache (deleted localthumbcache.package, cachestr contents, and onlinethumbnailcache contents).
• Verified the integrity of the game files through Steam.
• I reset the sims by using the control panel and shift clicking.

I’m running the latest version of the game with all the expansion packs I own, and I haven’t experienced this issue before. Has anyone else dealt with this bug or know of a fix? Any help would be appreciated!

Here's a clip of what it looks like: 

https://medal.tv/games/sims-4/clips/iV5aoH3UflcMn0SWR?invite=cr-MSxjdFosMTE1NDc4MTA1LA

Thanks in advance!