6 years ago
sims 4 code already redeemed
I have already used my sims 4 code on an old origin account that I now can’t get into and I want to be able to have sims 4 on my new account but I can’t as it says the code has already been redeemed ...
You need to regain access to the account the game was redeemed on.
Please make contact with an EA Game Advisor for assistance with that.
Click the following link to get started: https://help.ea.com/en/contact-us/
Please note the current changes to support: https://answers.ea.com/t5/EA-General-Questions/IMPT-Support-Options-Update/m-p/8864042#M334946
For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/
Thanks.